What is My Health Record?

My Health Record is part of the evolution of healthcare towards the use of digital health systems to enable better continuity of care for patients. It will enhance both quality and efficiency in the delivery of patient healthcare and will lead to better communication between healthcare providers.

The My Health Record system provides General Practitioners (GPs), Allied Health professionals and pharmacists quick access to key patient health information including discharge summaries, pathology and radiology results, allergies and adverse reactions, and prescribed and dispensed medications.

The My Health Record system will make the delivery of health care more efficient, reduce risks in diagnosis and treatment decisions, and improve overall continuity of patient care. It will enable a single view of a summary of a patient’s information from across the health systems. It will only contain information that a patient has consent to have included in their eHealth record.

Why should GPs and allied health professionals participate in the My Health Record system?

  • More time to treat patients, less time chasing clinical information and investigations.
  • Better information sharing from different sources, for example between GPs and hospitals.
  • Helping patients, including those with chronic and complex conditions, to better manage their health.
  • Increased efficiencies may help reduce the number of unnecessary repeat tests, hospitalisations and follow-up specialist visits.
  • Improved patient safety and reduced adverse drug reactions by more medication and allergy information being available.

Why should pharmacies participate in the My Health Record system?

  • Better information sharing between GPs, hospitals and pharmacy
  • Improved continuity of care
  • Improved safety and reduced adverse drug reactions
  • A reduction in human error
  • Increased efficiencies
  • Help consumers better manage their medications

Why do we need a digital record system?

Patient information is often fragmented with medical records either paper-based or stored in different locations with little connection to each other or between healthcare professions or hospitals. The My Health Record system will provide healthcare professionals with access to an integrated, secure and efficient way to contribute and share patient information.

What does the Record contain?

Using a secure messaging network system, the Record will contain:

  • Shared Health summaries
  • Discharge summaries
  • Specialist letters and eReferrals
  • Pathology and radiology results
  • Medications information – prescribed and dispensed.
  • Allergies and immunisations
  • Advance Care Plans – Directives on end-of-life plans
  • Organ donor registration taken from the Australian Organ Donor Register

The Health Record is ‘controlled’ by the patient and as such they have the right to decide what information is included or excluded. Authorised access can be set by the patient using access controls.

Record limitations

The My Health Record system does not replace a healthcare providers existing clinical files or medical record system. It is a summary only, designed to compliment existing files and will not hold all of the information held in a patient’s record.

How can I participate?

Consumers have been able to register and engage with their Record since 2012. For Healthcare Providers there are specific guidelines, resources and tools have been developed for each discipline.

Contact your Digital Health Program Officer

We have dedicated Digital Health program officers are available to assist you with any digital health queries. Please contact us on (03) 9347 1188 or email reception@nwmphn.org.au.

For more information please visit the My Health Record website.