19 Oct 2017
06:00 PM - 08:30 PM
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Event location
Hume Global Learning Centre - Broadmeadows
1093 Pascoe Vale Road
Available to
Practice Staff
Professional development points

Key Strategic Objectives:

  • Support general practice and other primary care settings to deliver comprehensive, quality, effective and efficient care that addresses the health needs of the community
  • Support all people in accessing comprehensive, quality and effective health care

Learning outcomes

  • Understand the concept of triage and effectively implement a general practice triage system
  • Use best practice techniques and strategies
  • Develop documents and risk management processes to identify high risk patients 
  • Recognise legal imperatives 
  • Implement an appointment management system

Speaker - Margo Roest
Margo is an Enrolled Nurse with ten years’ experience working in Divisions of General Practice, Medicare Locals, and now Primary Health Networks. She has a Certificate IV in Training and Assessment, has worked  for APNA on the Healthy Practices Nursing Advisor project, and has been trained as a Nurse Champion by Decision Assist. At North Western Melbourne PHN, Margo delivers Triage Training and supports the Advanced Care Planning portfolio.

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