Practice Managers Meeting

August's Practice Managers Meetings will focus on: Performance management: Staff performance and managing under-performance through the process of effective documentation

This aim of this session is provide meaningful insight into the performance management cycle including:

• Setting performance expectations
• Guiding performance through communication and appraisal
• The value of performance feedback
• Managing underperformance
• Procedural fairness and the importance of responding in a timely manner
• The difference between underperformance and misconduct